<p>The second edition of the bestselling textbook has been updated with a synopsis of the latest changes in the fields of intercultural communication and leadership development. This includes new benchmark interviews from some of the world's foremost companies; updates on previous statistics; a wealth of proven guidelines, tools, and models; and two new chapters focusing on the influence of gender and technology on culture and leadership.</p><p>With contributions and endorsements from some of the most important thought leaders in leadership development and intercultural communication, this edition offers a resource for designing, delivering, and evaluating successful leadership theories and practices to both academics and practitioners.</p>